About Garlisch Automotive Services Inc
Our Code of Ethics
Know more about our code of ethics we stand by with all our services. When you're ready, call us at (815) 242-6331 to have our staff repair your vehicle.
Our code includes:
- Performing high-quality repairs at reasonable prices
- Giving the customer a price estimate
- Using only high-quality equipment
- Employing the best-skilled technicians
- Furnishing an itemized invoice
- Replacing parts to be inspected upon request
- Personal obligation to each individual customer
- Recommending repair and maintenance services
- Explaining to the customer which services are required to correct existing problems and which are for preventative maintenance
- Furnishing or posting copies of all warranties
- Obtaining prior authorization for all work done in writing
- Following all state regulations
- Notifying the customer if we can't keep appointments or completion promises
- Exercising reasonable care for the vehicle in our possession
- Maintaining a system for fair settlement
- Striving for 100% satisfaction
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